Clinical Director of Primary Care, Patient Access

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Christiana Care Health System, the largest healthcare system in Delaware, is actively looking for an experienced physician leader in primary care to assume practice operational leadership and oversee all initiatives related to Patient Access. This position involves 50% clinical time and 50% leadership responsibilities.


At Christiana Care we share a commitment to excellence and continuous improvement that drives our success in quality and patient safety. We're all working toward the same goal - to be 100 percent in every interaction, and to deliver optimal health and a safe, exceptional experience of great value to each And every person we serve, every time. We commit to be being exceptional today - and even better tomorrow.


Our neighbors value the quality and safety of the care we provide, and the nation is taking notice too. We're received designations at the top of each of the leading independent quality rating systems including Healthgrades, U.S. Centers for Medicare & Medicaid Services Five Star Quality Rating System, Becker's Hospital Review and U.S. News and World Report.


Position Responsibilities:

  • Direct clinical responsibility over 9+ primary care practices to ensure performance on quality, access, patient satisfaction, and financial metrics. 
  • Recruit, hire, train and mentor providers.
  • Build and oversee high performing, engaged clinical teams who deliver consistent, high quality patient care.
  • Work collaboratively to develop and implement a comprehensive patient access strategy consistent with Christiana Care annual operating plan goals.
  • Identify and establish performance metrics for strategic initiatives and team performance.  
  • Partner with community healthcare providers and government entities to achieve goals.


Position Qualifications:

  • Board certified Family Medicine, Internal Medicine or Med Peds.
  • Minimum five years clinical work experience.
  • Minimum three years clinical leadership experience with responsibility over quality initiatives, clinical programs, multiple primary care practices and/or academic endeavors.
  • Master's degree in a healthcare leadership or administration or similar fields preferred
  • Proven track record of achieving or exceeding performance goals related to quality, patient experience and financial performance.
  • Experience leading successful and cohesive clinical teams.
  • Demonstrates excellent leadership, interpersonal and communication skills.
  • Experience in strategic planning, project management and developing performance metrics.
  • Clinical work experience in a large, complex health care system preferred.


About Christiana Care Health System (CCHS):

CCHS is one of the country's largest health care providers, ranking 22nd in the nation for hospital admissions. We're a major teaching hospital with two hospitals (1,100+ licensed beds) with 11,600 employees including 280 Medical-Dental residents and fellows. Christiana Care is recognized as a regional center for excellence in cardiology, cancer and women's health services and we have Delaware's only Level I trauma center for adults and children.


Benefits of living in the Delaware Valley:

  • You can live in Delaware, eastern PA, southern NJ or northern MD and still enjoy reasonable commutes.
  • Reasonable cost of living and no sales tax in Delaware.
  • The region is a hub for excellent restaurants, entertainment and sporting venues, cultural events and some of the nation's best colleges and universities.
  • Short train rides or drives to Philadelphia, New York City and Washington DC; two international airports; Pocono Mountains and the beach resorts in Delaware, Maryland and New Jersey.

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